Friday, 9 September 2011

POTS? No way! VOIP instead

When we moved into this new building, Frank insisted on upgrading the phones in our office. The previous tenants had been on POTS, but now we have swapped everything over to VOIP, and let me tell you, it's been a learning experience!

With POTS, the local phone company brings in a separate pair of wires for each line, and each one has a different phone number associated with it. Then someone (us!) has to physically connect them to each desk. Keeping track of all those interconnects is just plain ugly.

With a VOIP system, each phone number is encoded into the phone set itself, so all the wires going to all the desks are identical. There is no need to swap any wires. If we had someone move to a new desk, all we have to do is pick up the phone, unplug it, move it to the new desk, and plug it back in. That's it. All the number changes are done on a computer, assigning the phone number to a specific MAC address.

All I can say, after pulling an all nighter helping to update an old POTS system, I'm glad that Frank convinced us to install VOIP when we moved in here.

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